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Broken Things For Broken Dreams

I bought yet another jack. This time for a motorcycle. I’ve been eyeing for a while because it will make some things easier like changing a tire, doing oil changes, doing anything probably.

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This is the assembled Strongway jack I picked up from Northern Tools. The price was reasonable. Matching the theme in the garage is pretty cool, but I didn’t take that into consideration when I bought it.

 

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I do like the extra height. It doesn’t look like much, but the tires are about 4″ off the ground. Considering this bike has soft suspension and probably about 2.5″ of droop, I’m impressed.

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However, we do have a problem. It looks like it got dropped hard during shipping. Hard enough that it bent the ear the caster sits on. It also blew some ball bearings out of the caster. I didn’t realize that it was damaged until I got it all assembled and the bike on it. Once I realized why it was rocking, I started to look at getting help from the vendor.

I sent the above photo to Northern Tools and their customer support rep immediately suggested they could swap it out at no charge. I agreed to that because I did think it was fair. I’m not waiting on this to do anything. They’re handling shipping both ways. This has been a pretty decent purchase experience so far. I will withhold final judgement until I can get a replacement in.

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